Arabian Center Services Enhance Customer Experience - PR ENG - 5 JUN 2023

 Shoppers at Arabian Center enjoy same-day delivery to Dubai with Quiqup and convenient hands-free shopping.

Dubai, UAE - Arabian Center, the leading community mall in Al Mizhar 1, proudly announces its collaboration with Quiqup by offering same-day delivery services to customers who spend a minimum of AED 500 at Arabian Center.

The service is available from 10:00 AM to 9:00 PM on weekdays and from 10:00 AM to 11:00 PM on weekends, making shopping at Arabian Center a stress-free experience.

Wesam Aldora, General Manager of Arabian Center said, "While we offer our customers the best choices in retail, entertainment and dining, we want them to have a relaxed and convenient  shopping experience without the intrusion of their shopping bags.” He added, “With the constant aim to elevate our customer experience at Arabian Center, we have partnered with Quiqup, the industry leaders, to ensure safe and timely delivery.”

"Quiqup is on a mission to deliver the best post-purchase experience for online shoppers in the region. Our collaboration with Arabian Center Mall allows us to bridge the gap between the online and offline worlds to provide mall shoppers with the best of both worlds: the tactile experience of shopping at a store and the convenience of online shopping with fast home delivery," added Bassel El Koussa, CEO & Co-Founder of Quiqup.

Customers who want same-day delivery within Dubai need to drop off their item(s) at the Customer Service Desk before 3:00 PM to receive their delivery before 10:00 PM. Articles submitted after 3:00 PM until 8:00 PM will be delivered the following day.

Furthermore, customers must ensure the retail store appropriately wraps the fragile items to protect them and prevent any damage in transit. Finally, customers are required to provide their full name, address, email ID and contact number to avoid cancellations or delays caused by incomplete or inaccurate contact information.

The package will be returned to Arabian Center's lost & found room if the customer fails to receive it in the first delivery attempt. 

Additionally, the Drop & Collect service at Arabian Center is a convenient and efficient solution designed to enhance the shopping experience for visitors. This innovative service aims to save time and offers added convenience by allowing shoppers to drop off their purchases at a designated location and collect them later at their convenience.

The Drop & Collect service benefits those with multiple shopping bags or heavy items they wish to avoid carrying around while continuing their shopping or exploring the mall unhindered. 

To utilize the service, shoppers can approach the Drop & Collect counter located within the mall. Trained staff members can assist customers and guide them through the process. Shoppers can hand over their purchases, which are securely stored and tagged with a unique identification code.

Once the items have been dropped off, shoppers can explore the mall, dine at restaurants, or visit other stores without worrying about carrying their purchases.

For added safety, Arabian Center reserves the right to apologize for the collection or delivery of electronics, food, beverages, perishable & grocery items, flowers, delicate or breakable objects, prescription medicine, money, jewelry, precious items, personal belongings, and any illegal item under UAE Law.

Arabian Center Mall continues prioritizing customer satisfaction by introducing innovative services like Same-day Delivery and Drop & Collect, setting new benchmarks in the retail industry.

For more information about Arabian Center and its services, please visit the mall's website or contact directly through the Mall Customer Service Desk.

About Arabian Center 

A local favourite, Arabian Center is home to 200 brands, ranging from clothing, home furnishings, electronics, jewellery, perfumes to fashion accessories, and family entertainment, including a 100,000+ sq. ft. Lulu Hypermarket. The mall features a first-of-its-kind fully digital eight-screen cinema, the most famous restaurants and cafés, a spacious food court, banks, medical centres, and much more. A one-stop destination for the whole family, the mall boasts Arabian-inspired architecture within a modern setting. 

Located off Airport Road, the shopping mall sprawls a total site area of more than 1 million square metres over two levels, with 1,500 parking spaces available. Arabian Center can be reached via Sheikh Mohammad Bin Zayed Road and Emirates Road, making it easily accessible for visitors from all emirates and communities. Arabian Center opened in 2009 and is currently managed by PLEX Management Services, Al-Futtaim Malls' newly launched Asset Management Division.